Nestlé NAN EXCELLAPRO® FAQs

Q: Is NAN EXCELLAPRO in India safe?

Yes. NAN EXCELLAPRO in India is safe.At Nestlé India, the safety and well-being of our consumers is our top priority. NAN EXCELLAPRO undergoes over 1200 systematic quality checks. Additionally, we perform over 1000 periodic monitoring checks across the value chain. NAN EXCELLAPRO meets all FSSAI and applicable rules and regulations, and the strictest quality standards in line with local and applicable global regulations. We want to reassure you of our unwavering focus on quality.

Is NAN EXCELLAPRO in India safe?

Yes. NAN EXCELLAPRO in India is safe.

At Nestlé India, the safety and well-being of our consumers is our top priority. NAN EXCELLAPRO undergoes over 1200 systematic quality checks. Additionally, we perform over 1000 periodic monitoring checks across the value chain. NAN EXCELLAPRO meets all FSSAI and applicable rules and regulations, and the strictest quality standards in line with local and applicable global regulations. We want to reassure you of our unwavering focus on quality.

When will NAN EXCELLAPRO be available again? Where can I buy NAN EXCELLAPRO if it’s unavailable locally?

As parents, your baby’s safety and wellbeing are always your top priority – and ours too. After cereulide was detected in a few batches in Europe, we decided to take an extra precautionary step and thoroughly test our products, which are locally manufactured in India. During this period, you may have experienced some temporary availability issues, and we truly appreciate your patience and understanding. We’re happy to share that NAN EXCELLAPRO is once again available at pharmacies, supermarkets, baby stores, and trusted online platforms. Please don’t hesitate to contact our Consumer Services at wecare@in.nestle.com or 1800-103-1947 in case you are unable to find the product.

We would like to remind you that mother’s milk is the best for your baby. Please consult your paediatrician before starting any infant formula.

Does NAN EXCELLAPRO contain toxins like cereulide / harmful ingredients?

At Nestlé India, the safety and well-being of our consumers is our top priority. NAN EXCELLAPRO undergoes over 1200 systematic quality checks. Additionally, we perform over 1000 periodic monitoring checks across the value chain. NAN EXCELLAPRO meets all FSSAI and applicable rules and regulations, and the strictest quality standards in line with local and applicable global regulations.

While presence of cereulide in oils is very uncommon, all batches of the oil ingredient are now systemically tested to confirm the absence of cereulide before being used in our products.

My baby had vomiting / loose motion – could it be because of NAN EXCELLAPRO?

Gastrointestinal discomfort in babies can be due to many reasons. Please reach out to your paediatrician for appropriate medical advice.

What are the quality checks done for NAN EXCELLAPRO?

At Nestlé India, the safety and well-being of our consumers is our top priority. NAN EXCELLAPRO undergoes over 1200 systematic quality checks. Additionally, we perform over 1000 periodic monitoring checks across the value chain. NAN EXCELLAPRO meets all FSSAI and applicable rules and regulations, and the strictest quality standards in line with local and applicable global regulations.

How can I know more about the NAN EXCELLAPRO quality?

At Nestlé India, the safety and well-being of our consumers is our top priority. NAN EXCELLAPRO undergoes over 1200 systematic quality checks. Additionally, we perform over 1000 periodic monitoring checks across the value chain. NAN EXCELLAPRO meets all FSSAI and applicable rules and regulations, and the strictest quality standards in line with local and applicable global regulations.